More than two million Australians currently work in Business Services, and this is growing by 5% annually. The skills required to succeed in this vast and dynamic sector are provided for in the Business Services Training Package. Effective Business Services underpin the success and support the commercial activities of all organisations in the public, private and community sectors, from large commercial enterprises through to small not-for-profit organisations.

Business Services includes:

  • Advertising;
  • Business Administration;
  • Customer Contact;
  • E-business;
  • Franchising;
  • Governance;
  • Human Resources;
  • International Education Services;  
  • International Trade;
  • Industrial Relations;
  • Legal Services;
  • Management;
  • Marketing;
  • Micro Business Operations;
  • Occupational Health Safety;
  • Project Management;
  • Purchasing;
  • Recordkeeping;
  • Sales; and
  • Small Business Management.