More than two million Australians currently work in business services, and the industry is growing by 5% annually. The Business Services Training Package (BSB01) version 4 details qualifications and competency standards recognised nationally by industry and training regulators.

There are 63 qualifications in this Training Package, ranging from Certificate I in Business to Advanced Diplomas in a range of specialisations, including:

  • E-Business;
  • Project management;
  • Marketing;
  • Advertising;
  • Human resources;
  • Record keeping;
  • OHS;
  • Compliance;
  • Legal services;
  • Medical;
  • Administration;
  • Purchasing;
  • Small business management;
  • Franchising;
  • Governance (indigenous organisations);
  • Quality audit;
  • Strategic management;
  • Frontline management;
  • Employment services unionism;
  • Sales; and 
  • International trade/business.

For more information on any of these modules, please click here